Reference

joki188 Privacy Policy: What We Collect and Why

The joki188 Privacy Policy sets out exactly which personal data we gather when you open an account, verify your phone number, and connect a local wallet such as…

Account data protectionDANA, OVO, GoPay, QRIS payment dataPhone verification securityCookie and session transparencyYour right to request data access
joki188 joki188 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us With Any Privacy Policy Question

Live Chat Our live chat channel is open around the clock, 24 hours a day. Send your data access or deletion request directly from the chat window; our team responds within minutes during peak Indonesia hours.
Email Support For formal privacy requests — such as data export, correction, or account closure — email our privacy team. We aim to acknowledge your request within 24 hours and resolve it within 7 working days.
Help Centre The help centre carries a dedicated Privacy Policy section where you can read your data-handling rights, submit a cookie opt-out request, or follow the step-by-step path to download your account history.
HOW WE HANDLE DATA

Six Ways joki188 Keeps Your Information Secure

From the moment you complete phone verification to every QRIS deposit receipt stored on your account, we apply consistent data-handling practices across all account tiers.

Encrypted Account Storage

All account credentials, including your phone number and linked wallet IDs for DANA and OVO, are stored with encryption at rest. No staff member can view your raw password at any point.

Cookie Controls

Session cookies keep you logged in during a live VIP Baccarat session without requiring repeated authentication. You can clear or block non-essential cookies from your device browser settings at any time.

Payment Data Minimisation

When a GoPay or QRIS transaction clears, we store only the reference hash and amount — not your full wallet credentials. Raw payment credentials never pass through our servers.

Retention Schedule

Account activity logs are kept for up to 12 months by default. Transaction records linked to bank transfer rails such as Mandiri or BNI are held for the period required under Indonesian financial regulations.

Data Access Requests

You may request a full export of the personal data we hold on your account at any time via live chat or email. We will deliver the export in a readable format within 7 working days of verifying your identity.

Third-Party Sharing Limits

We share data only with payment processors needed to route your DANA or OVO transaction, and with identity-verification services where required. No data is passed to advertising networks.

Common Questions About the joki188 Privacy Policy

The questions below cover what Indonesian account holders most commonly ask about how the Privacy Policy applies to their data, their local wallet connections, and their right to request changes.

We collect your phone number, email address, and the wallet or bank identifiers you use to fund your account — such as your DANA wallet ID or BCA virtual account number. Device type and login timestamps are also logged for security purposes.

Yes. Payment data from all four local wallet rails is handled under this policy. We store only the transaction reference and amount, not your full wallet credentials. How much detail is retained depends on local law and the payment processor requirements.

Open a live chat conversation or send an email to our privacy team. After we verify your identity through your registered phone number, we will prepare and deliver a data export within 7 working days.

You may request account deletion and data erasure via email support. Some transaction records linked to Mandiri or BRI bank transfers may be retained for the period required under Indonesian financial record-keeping rules, even after account closure.

Session cookies allow uninterrupted access during a live Aviator or Fishing God session on your mobile browser. Non-essential cookies can be disabled from your phone browser settings; this will not block your access to the lobby or the cashier.

We do not share your data with advertising networks. Data is shared only with payment processors — such as those handling your GoPay or QRIS transactions — and identity-verification services, strictly for the purpose of processing your account activity.

Contact our privacy team directly via email or 24-hour live chat. We acknowledge all formal privacy complaints within 24 hours and commit to a resolution response within 7 working days of receiving verifiable account details from you.